Experts In Vodavi Phone Systems Minneapolis

Office Telephone Systems Service And Support

If you need office telephone system repairs in Minneapolis for Vodavi phone systems from Vertical, upgrades, or service you have come to the right place. Switchback Systems are a team of experienced professionals dedicated to providing our clients with the best possible service.

Switchback Systems understands the importance of communication in the workplace and will work quickly and efficiently to get your system up and running again.

You will love our service and we also offer a wide range of products, including VoIP systems, PBX systems, and more. Whether you need a simple repair or a complete upgrade, we will be able to help. 

Contact us today to schedule a free consultation.

an old style phone with a cord attached to it

Vodavi Phone Repair

If you rely on a Vodavi phone system for your business, hotel, or restaurant, you know it’s essential to keep it running smoothly. That’s why you need a reputable and experienced repair and maintenance team.

At Switchback Systems, we have over 25 years of experience working with all types of Vodavi phone systems.

We understand the unique needs of each business and can customize our services to meet your specific requirements. We also offer Vodavi phone systems support options, from one-time repairs to monthly maintenance plans.

So whether you’re dealing with a minor or significant issue, we can help you get your phone systems up and running again quickly and efficiently. 

Contact us today to learn more about our repair and maintenance services.

Vodavi Service & Support

As a business owner, you rely on your phone system to stay connected with customers and vendors. 

But what happens when your Vodavi phone systems go down?

That’s where Switchback Systems comes in. We’ll come to your place of business and troubleshoot the problem, so you can get back up and running as quickly as possible.

We understand that downtime is costly, so we’ll work hard to get your system up and running again. And if we can’t fix the problem on-site, we’ll take the system back to our workshop for repairs.

So you can rest assured that you’re in good hands with Switchback Systems.

Minneapolis Phone System Support

We have been providing quality and responsive Phone System Support for over 20 years in Minneapolis. As your business phone system needs to evolve, we have the experience and expertise to provide the support you need when you need it.

We know that every business is different, and we tailor our support services to meet your needs.

Switchback Systems offers a wide range of support services, from essential maintenance to complex repairs. We also provide a variety of support plans, so you can choose the level of service that best suits your business.

Whether you need occasional support or ongoing assistance, we are here to help. 

Contact Switchback today to learn more about our Phone System Support services.

an old style phone is sitting on a stand

If you are moving offices, we can help you relocate your phone system

If you’re moving offices, there’s a lot to think about – but don’t forget your phone system! We can help you relocate your existing system or install a new one tailored to your needs.

We’ll work with you to ensure minimum disruption to your business and have you up and running in no time.

Switchback Systems knows that every business is different, so we’ll take the time to understand your requirements before providing a solution that meets your needs.

So if you’re moving offices, give us a call – we can help make the transition seamless and have a lot of expertise in telecom solutions and hosted PBX service.

We can help maintain and update your phone system for a fixed rate to keep it up and running

As anyone who has ever dealt with a broken phone knows, having a reliable phone system is essential for any business.

Not only does it help customers stay in touch with your company, but it also allows you to stay connected with your employees.

However, keeping a phone systems up and running can be challenging, especially as technology evolves. That’s where we come in.

We will maintain and update your phone system for a fixed monthly rate, ensuring it always works when needed.

In addition, we will provide unlimited support, so you can always reach us if you have any questions or problems.

You get total peace of mind with a reliable phone system, and we’re here to help you keep yours up and running. Contact us today to learn more about our services.

a set of six telephones, one with a dial panel and nine other with different types of phones

The top 5 benefits of upgrading your phone system and moving it to the cloud


A reliable and efficient phone system is more important than ever in today’s fast-paced business world.

A cloud-based phone system offers several advantages over a traditional on-premise system, including increased flexibility, scalability, and productivity and a dial tone almost 100% of the time.

Here are five reasons why upgrading your phone system to the cloud can be a significant benefit for your business:

1. Increased flexibility: A cloud-based phone system can be easily scaled up or down to meet the changing needs of your business. This means you can add new users or lines as needed without investing in new hardware or making complex changes to your existing infrastructure.

2. Improved scalability: With a cloud-based system, you can easily add new features and functionality as your business grows. This includes adding additional lines, extensions, and voicemail boxes. You can also scale back features if you no longer need them without making any changes to your existing setup.


3. Enhanced productivity: A cloud-based phone system can help improve employee productivity by providing them with access to advanced features such as call forwarding, visual voicemail, and online faxing. This can save time and increase efficiency by allowing employees to complete tasks without leaving their desks.


4. Lower costs: Cloud-based systems are typically more affordable than traditional on-premise systems that might also need low voltage wiring since there is no need to purchase or lease expensive hardware. In addition, many cloud-based providers offer pay-as-you-go pricing plans that can save you money by only paying for the features and services you use.


5. Increased reliability: With a cloud-based system, your phone service is provided by a reliable and secure network of servers. This means you can enjoy consistent call quality and reliability, even during peak usage. Additionally, if your local power goes out, your calls will still go through since an offsite data center powers the network.


an old style phone with a display on the front

If your company has multiple locations, we can maintain your phone system and save you money


A reliable phone system can distinguish between a successful business and one that struggles.

If your company has multiple locations, you know how important it is to have a reliable phone system. 

Not only do you need to be able to communicate with your customers, but you also need to be able to connect with your employees.

We are partners at Switchback Systems and ensure you have a reliable phone system even if it’s an old phone system. That’s why we offer our service to companies with multiple locations.

We can maintain your phone system and save you money.

Our team of experts will ensure your system is always up and running, and we’ll work with you to find the most efficient way to use your resources.

Contact Switchback Systems today to learn more about our Minneapolis Vodavi Phone Systems repairs and maintenance.

an old style phone with a blue screen

Get help with programming your phone system menus for special routing and call groups

A business telephone system is a multi-line system typically used in business environments, encompassing small critical systems to large-scale private branch exchanges.

Vodavi phone systems are generally private networks within the public switched telephone network (PSTN). 

A critical system is a business telephone system characterized by using physical keys and buttons on each desk phone, which are programmed to access specific lines or lines (i.e., call groups).

A private branch exchange (PBX) is a telephone system within a business that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines.

Get help programming your phone system menus for special routing and call groups today!

an old style phone with a display on the front

Do you need backup phone lines for your Vodavi phone system 


As anyone who has experienced a power outage or natural disaster knows, having a backup plan is always a good idea.

The same is true for your business’s phone system. 

If your primary phone lines go down, you can still stay connected to your customers and clients with backup phone lines from Vodavi.

We can help you set up a robust and reliable backup system that will keep you up and running even when the unexpected happens.

Best of all, our backup phone lines are affordable and easy to use. 

So please don’t wait until it’s too late. Contact us today to learn more about how we can help you stay connected and get a unified communications solution.